BLACKBOX AI opted to utilize ElevenLabs Agents instead of OpenAI to power its voice-first, flagship offerings Logger and Robocoder.
BLACKBOX AI switched because extensive A/B testing revealed ElevenLabs provided higher levels of conversational naturalness, better multilingual support, and a scalable pricing plan that meets enterprise demands.
Logger is now dependent on ElevenLabs to automatically discover and resolve system issues with real-time, human-sounding calls, while Robocoder compounds voice-generating code help on any platform.
Since the transition, BLACKBOX AI reports that it has seen faster issue resolution, improved onboarding, and increased developer satisfaction, marking another advancement in voice-guided, self-driving software coding.
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