Oracle has launched the Intelligent Communications Orchestration Network Cloud Service, a new artificial intelligence platform that helps organizations and service providers simplify extensive communications systems.
The service consolidates voice, collaboration, and cloud features in one unified framework, reducing costs and maximizing efficiency for businesses running across various vendors and environments.
As per Oracle Cloud Infrastructure (OCI), the platform automates network management, integrates real-time voice AI services, and enhances security for unified communications.
Business entities can easily connect tools like UCaaS, CCaaS, and third-party AI systems, and they will possess real-time visibility to prevent downtime and improve customer experience.
With the centralization of intelligence and orchestration, Oracle’s new platform supports faster innovation, global consistency in communications, and more effortless operations for organizations embracing next-generation AI-powered connectivity.
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