OpenAI has released a comprehensive report on the state of enterprise AI, revealing that adoption is accelerating both in breadth and depth.
Data from nearly 100 enterprises and 9,000 workers shows that weekly messages in ChatGPT Enterprise have jumped eightfold over the past year.
The usage of structured workflows and custom GPTs has also increased 19 times, indicating a shift from casual queries to integrated business processes.
This surge is particularly pronounced in sectors such as technology, healthcare, and manufacturing, with international growth surging in regions like Australia and Brazil.
Workers are reporting tangible benefits from integrating AI into their daily routines.
According to the survey, 75 percent of employees say AI has improved the speed or quality of their work, saving an average of 40 to 60 minutes per day.
The impact is felt across departments, with IT and marketing teams seeing the biggest gains in issue resolution and campaign execution.
Beyond efficiency, AI is enabling non-technical staff to take on coding tasks, effectively closing the skills gap and empowering employees to complete work they previously could not handle.
Key Takeaways:
- Weekly enterprise usage of ChatGPT increased 8x in the past year.
- Workers report saving up to an hour daily using AI tools.
- Non-technical employees are using AI to complete coding and complex tasks.
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