Giga AI is an advanced AI platform designed to automate enterprise customer support by deploying autonomous agents that can handle complex workflows with high accuracy.
The tool leverages large language models to deliver human-like interactions across voice and chat, ensuring that customer queries are resolved quickly and effectively.
Its “Agent Canvas” feature allows businesses to build, customize, and deploy these agents using a low-code environment, making it accessible for teams without deep technical expertise.
Giga AI supports over 99 languages and claims a resolution accuracy of over 90 percent, positioning it as a scalable solution for global enterprises.
The platform distinguishes itself with features such as ultra-low latency voice response and emotional awareness, enabling agents to understand tone and context for more natural conversations.
It integrates with existing CRM systems and offers enterprise-grade security compliance (SOC 2, HIPAA, GDPR).
While pricing is custom-quoted based on volume and requirements, the tool is designed for large-scale operations seeking to reduce costs and enhance customer satisfaction by automating routine interactions, thereby freeing up human agents for more critical tasks.
Key Takeaways:
- Giga AI automates complex support workflows with 90 percent resolution accuracy.
- The platform offers low-code tools to build custom voice and chat agents.
- It supports 99 languages and integrates with major enterprise systems.
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